New Zealand Air Ambulance Service is the largest air ambulance service across New Zealand and the Pacific. With over 35 years of providing life-saving care in the air, they’ve built a trusted reputation. But their brand wasn’t reflecting their strong position in the industry. So they approached us to modernise and elevate their brand, ensuring it aligned with their values and would stand out in a competitive market.
A discovery session helped us to understand their team, philosophy, and long history of service. From there, we evolved their existing logo and tagline to set the foundation for the brand refresh. We developed the wider brand visual language to establish a consistent, professional, and modern look across all collateral. To help them implement the new brand seamlessly, we created a suite of user-friendly templates for online and print, as well as comprehensive brand guidelines —everything they needed to bring the brand to life.
As part of the refresh, NZAAS also sought to improve their online presence by consolidating two websites into one. The new website design organises their core businesses—Skyline Aviation, New Zealand Air Ambulance Service, Med Assist, and Jet Charters—in a clear, logical way. The result is a fresh, engaging website that tells their story clearly and encourages visitors to learn more about the incredible work they do.
Our design approach recognises that to successfully deliver the Action Plan, MSD need to communicate regularly with three key audiences:
Our goal was to create an accessible and engaging document and summary for MSD that outlines the future direction of social sector commissioning. By doing so, we aimed to help the social sector understand the proposals and their implications on their work. An accessible and inviting design demonstrates the government’s commitment to take action, while infographics enhance the content and visualise key messages. These infographics simplify the complexity of the systems, making them clear and easy to understand.
The purpose of the document and summary was to set a clear high-level direction for the future of social sector commissioning. It emphasises the importance of government agencies, social service providers, communities, and other key stakeholders working together in a deliberate and transparent manner to improve the wellbeing of New Zealanders.
Collaboration for clarity:
To ensure the overall result was clear and accessible to the broad audience, we joined forces with our regular partners, plain language consultants Write, and also collaborated with professional translation services. This ensured information included across these resources could be easily shared and understood in both Te Reo Māori and English. We wanted to help the social sector understand the proposals, and any implications on the way they work, emphasising the value for everyone in the system and clearly explaining how MSD plans to achieve their goals.